​​​​​Tenant Resources

Maintenaince requests:


***You may submit maintenance requests online through your Cozy account.

​​Rental Application:

Payment information:

1. Direct ACH Bank Transfer—highly preferred
Direct ACH Bank Transfers or online payments are highly preferred through https://www.cozy.co.
Your bank may offer a free bill-pay service which can be used to send payments automatically each month.

2. Venmo or the Cash App
You may pay using Venmo or the Cash App. Ask management for more information

 3. Check or Money Order or Cashier's Check
Checks, money orders or cashier's checks should be deposited into the landlords TD Bank account (management will provide account information if you use this option). All checks or money orders should be written out to JCRE Holdings LLC. When depositing the rent, please make sure to write your full name and house address on the bottom of the deposit slip. Tenant is responsible for keeping all deposit & money order receipts.

If paying by check, payment must be made in full on one single check for the full balance due that month.  If multiple checks are received in a single month, there will be a $5 processing fee per additional check beyond the first check.  Landlord reserves the right to refuse multiple checks, and late fees would still apply.

 4. Mailing the rent & utility bills is not an option

Regardless of what method of payment is used, rent must be *received* by the due date in your lease to avoid a late payment fee.  Plan for holidays and weekends, these are not an exceptions to the late fee policy.

If rent is received after the grace period, it has to be postmarked *before* the rent was due, otherwise there will still be a late fee assessed.

Move out procedures:

Move in information:

  • Tenant is responsible for taking out the trash and recycling weekly. If unsure what day, you may find it here: http://property.phila.gov/