You may submit maintenance requests online through your Cozy account.
1. Direct ACH Bank Transfer—highly preferred
Direct ACH Bank Transfers or online payments are highly preferred through https://www.cozy.co.
Your bank may offer a free bill-pay service which can be used to send payments automatically each month.
2. Venmo or the Cash App
You may pay using Venmo or the Cash App. Ask management for more information
3. Check, Money Order, or Cashier's Check deposits
**NO CASH DEPOSITS**
Checks, money orders or cashier's checks can be deposited into the landlords TD Bank account (management will provide account information upon request). All checks or money orders should be written out to JCRE Holdings LLC. When depositing the rent, please make sure to write your full name and house address on the bottom of the deposit slip. Tenant is responsible for keeping all deposit & money order receipts.
If paying by check, payment must be made in full on one single check for the full balance due that month. If multiple checks are received in a single month, there will be a $5 processing fee per additional check beyond the first check. Landlord reserves the right to refuse multiple checks, and late fees would still apply.
Please: only deposit checks, money orders, or cashier's checks with your name and address listed on the memo. Do not deposit cash as we will not be able to tell who deposited the money.
4. Mailing the rent & utility bills is not an option
Regardless of what method of payment is used, rent must be *received* by the due date in your lease to avoid a late payment fee. Plan for holidays and weekends, these are not an exceptions to the late fee policy.
If rent is received after the grace period, it has to be postmarked *before* the rent was due, otherwise there will still be a late fee assessed.
Move out procedures: Click here
Move in information:
Generally our pet policy is as follows:
NO SMOKING IN ANY UNIT--NO EXCEPTIONS
Tenants are responsible for leaving water running between hot and cold at a very slow trickle in cold weather (below freezing), in order to prevent frozen pipes, and will be liable for cost to repair any frozen pipes and/or to restore water service.
Snow and Ice Removal:
Single Family Properties: All single family tenants are responsible for their own snow and ice removal
Multi-Family Properties: Tenants in multi-family properties should check their lease terms to determine if they are responsible for snow removal. If they are not, tenant should notify management when snow needs to be shoveled.
Copyright 2018. JCRE Holdings LLC. All Rights Reserved.